You may use this help page, and select 'Contact Us', and select "Websites other than Medscape" and select 'Univadis' from the drop down & explain your inquiry. 

Or

You may email us below, no matter how you contact us, your correspondence ends up in the same place with our Member Support representatives. We are here to service you Monday - Friday. 

Spain Univadis Support info@univadis.es

France Univadis Support support@univadis.fr

Italy Univadis Support  info@univadis.it

German Univaidis Support info@univadis.de