Below you will find a full break down of all of our Paid Market Research Survey Statuses. 

Please note the online survey portal does not show statuses or payments for CME or Marketing Surveys, only for our Paid Market Research Surveys.

• Completed - Pending approval. This means your status shows as completed, however it is going through the approval process and/or the survey has not closed yet. Once the survey closes,  If your answers are accepted/approved, you will move to the completed- approved status.
• Completed – Responses not approved. While you completed all of the questions, the content of the answers were deemed unacceptable by our client. 
• Completed - Approved. You will be paid for completing the survey. 
• Completed –Reward Available  The gift code and funds are available for you to claim, and you need to obtain your code, by clicking "claim" via your payment email.
• Completed - Reward Claimed.  The gift code was claimed.  You have received your gift code from Medscape and this is the final payment status. This does not mean you have actually used it on Amazon etc., it simply means you have received the code for your use.  

• Legacy Payment - If you are seeing "Legacy Payment" in the portal this indicates that the survey and payment were processed from our previous system which was available to use before the recent roll over to the new system and portal. For any payments paid through our old system, it will show as legacy payment.  Therefore you can not claim these payments through the member portal. For Legacy Payments, click the 'Contact Us' on the this screen, and provide advise us that you are looking for your legacy payments and provide the survey(s)

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  Key:

  Claim: Click this link to claim your survey reward.

  Issued: Click this link after claiming your reward to see your gift card details.

  Legacy Payment: Contact Customer Support and reference the Project code listed below for questions about Legacy Payments