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ALERTS

OUTAGES

  • SITE AND APP OUTAGE 9/8/22
  • Videos Were Not Working - Fixed 11/17/22

Account Access

New Members

  • How do I use the Help Center?
  • Changing Language Preference on Website
  • I heard that Medscape is free. Is that true?
  • Tell me about Medscape.
  • With the merging of theheart.org and Medscape Cardiology, do I need to register again?

Username/Password

  • Password Reset
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Registration

  • Why am I unable to select a school outside of the United States?
  • Creating an account
  • Specialty is not listed within registration fields
  • Medical school is not listed for selection during registration process
  • The Medscape site is not loading properly . I'm seeing a 'Page Not Found' error.
  • Email address is already in use
See all 7 articles

Update My Profile

Errors/Issues with Profile

  • Trying to Update Speciality via App?
  • Medscape profile changes not saving

Making Changes

  • Changing the Emails I Receive
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  • Password reset
  • How do I change./update my mailing address, email address or speciality?
  • Changing specialty homepage
  • Making changes to your Medscape profile

Medscape Newsletter/Articles

Podcasts

  • How can I make suggestions regarding Podcasts?
  • Is there a social media aspect of the podcasts — for example, a live chat during a live broadcast
  • Are there ads within podcast episodes? If so, is there an ad-free choice or a way to skip ads?
  • What are Medscape Podcasts?
  • How do I listen to Podcasts?

Newsletter Subscriptions

  • How do I unsubscribe from Medscape newsletters and emails?
  • How do I subscribe to Medscape newsletters?
  • Not Receiving Medscape Emails & I am a Gmail User
  • I'm not receiving Medscape emails
  • Does Medscape share my email address with third parties?
  • What will happen to my theheart.org newsletter subscriptions?

Articles

  • Contacting an Author
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  • Article Commenting
  • Citing Medscape, and permission to use published content
  • How do I search for an article or a specific topic?
  • How do I share Medscape articles?
See all 7 articles

Medscape Mobile App

How to

  • How do I adjust the playback speed of a podcast episode?
  • How do I save a podcast in the Medscape app?
  • How do I save a podcast in the Medscape app?
  • Turning off Notifications
  • Locating Medscape's Newest iOS Version
  • How to Register/Select an International Medical School via App Account Creation
See all 8 articles

App Issue

  • Why am I unable to change my specialty?
  • Why am I unable to see all specialties?
  • Why are my changes not saving?
  • App is buggy or crashing

How it works

  • Can I listen to Medscape Podcasts through Spotify, Castro, or another podcast player?
  • Are all Medscape Podcasts free of charge?
  • Can I import podcast shows from outside of Medscape into the app?
  • What’s the difference between saving and downloading a podcast episode in the Medscape app?
  • Am I able to listen to a podcast while offline or after I close the Medscape app?
  • Portions of the App where an Internet Connection is needed
See all 11 articles

Medscape Education (CME)

Credits

  • Where are my credits?
  • Will my professional licensing board accept Medscape's CME/CE credits?
  • What is the difference between an LOC certificate and a CE/CME certificate?
  • Will Medscape send me my CME/CE certificates?
  • How do Medscape CE credits translate to hours that I need for my board?
  • I am a pharmacist and would like my RX credits earned on Medscape to synch with my CPE Monitor on my NABP account. How do I do that?
See all 14 articles

CME - The Basics

  • Looking for MDedge CME?
  • Changing Info Displayed on CME Certificate
  • About Medscape Education
  • Common Questions Regarding CME Live Events
  • Where can I locate my CME/CE certificates?
  • How can I earn free CME/CE credits on Medscape?
See all 13 articles

Tracker

  • How do I use the CME Tracker?
  • How can I view my CME Tracker on a mobile device?
  • I should qualify for ABIM MOC points, but I don't see them in my Credit Tracker.
  • I'm trying to print my CME/CE certificates from my iPad. Is this possible?
  • My CME/CE Tracker does not show all of my credits.

Medscape Surveys and Honorarium

Paid Market Research Participation

  • Telephone or Web Conferencing Survey Process
  • Tell me about Paid Market Research
  • How do I indicate that I am interested in receiving market research surveys?
  • Am I eligible to participate in Medscape surveys?
  • Why was I disqualified from participating in a survey sent by Medscape?
  • Can I forward my survey email to a colleague to complete?
See all 7 articles

Paid Market Research Honoraria

  • Do I need to report remuneration earned on my taxes?
  • Remuneration has not been received
  • How do I obtain my remuneration payment(s) for participation in surveys?

Survey Questions

  • Are the responses I provide within a survey confidential?
  • Survey technical issue

Medscape International

Offerings

  • Would you like to view this help center in Spanish? (Or any language other than English)
  • Medscape UK
  • Medscape German
  • Medscape Spanish
  • Medscape French
  • Medscape Portuguese

Medscape Clinical Reference

COVID-19 Vaccine Resources on Medscape

  • COVID-19 VACCINE Information across Medscape

Content Information

  • Tell me about Medscape's Clinical Database
  • Locating Clinical Practice Guidelines
  • Medscape Reference Case Submissions
  • Where can I locate the authors and the original source of research?
  • Reference: Drugs & Diseases disclosure – separation of advertising from editorial and editorial process

Drug Information

  • How can I run a drug interaction check?
  • Where can I search for Rx Drugs?
  • What does Drug Information include?

Medscape Consult

Consult Uses/Features

  • Case Outcomes?
  • What is Medscape Consult?

Consult Editing/Posting

  • How can I update my Consult posts?
  • How can I post and edit an image?
  • How can I change my Consult notification settings?
  • What is the purpose of 'tags' on my Consult posting?

Consult Access

  • Who can access and post to Medscape Consult?
  • Where (on which platforms) is Medscape Consult available?
  • Why don't I see Consult in the Medscape App on my device?
  • Question regarding Consult that is not listed within these FAQs

MedSims

Tell me about MedSims

  • Location of the MedSims Blog
  • Why Patient Simulations?
  • Is there a place I can view a demo of MedSims?

Univadis

How to Contact Univadis

  • Contact Univadis via Univadis Help Center with FAQs

Univadis

  • Questions regarding the Univadis Germany site
  • Univadis CME
  • Have a Univadis question not listed here?
  • Unsubmitted Q- Points

MDedge

MDedge

  • Stop MDedge Physical Print Mail /Magazines to your Address
  • MDedge and Medscape Announcement
  • Registration for MDedge
  • MDedge on Social Media
  • MDedge Sales Information/Media Kit
  • MDedge CME (separate/different from Medscape CME)
See all 8 articles

Medscape Press Releases

2022 Medscape Press Releases

  • Latin America Center for Cardiovascular Health Promotion
  • Medscape Education Invites Clinicians to Connect to the Conversation With New Mental Health and Wellness Learning Center

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