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  • Medscape Education (CME) Medscape Education (CME)
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  • Medscape Clinical Reference Medscape Clinical Reference
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  • MedSims MedSims
  • MDedge MDedge
  • MediQuality MediQuality

Account Access

New Members

  • Tell me about Medscape
  • I heard that Medscape is free. Is that true?
  • Changing Language Preference on Website
  • With the merging of theheart.org and Medscape Cardiology, do I need to register again?

Username/Password

  • Password Reset
  • Sign-in assistance/Push Login

Registration

  • Creating an account
  • Why am I unable to select a school outside of the United States?
  • Specialty is not listed within registration fields
  • Medical school is not listed for selection during registration process
  • Email address is already in use
  • Dual registrations--what should I do?
See all 7 articles

Update My Profile

Making Changes

  • Making changes to your Medscape profile
  • How do I change/update my email address or specialty?
  • Password reset
  • Changing the Emails I Receive
  • Changing Medscape username
  • Changing specialty homepage

Errors/Issues with Profile

  • Trying to Update Speciality via App?
  • Medscape profile changes not saving

Medscape Mobile App

How it works

  • Medscape App Overview
  • Are all Medscape Podcasts free of charge?
  • Am I able to listen to a podcast while offline or after I close the Medscape app?
  • Portions of the App where an Internet Connection is needed
  • Offline access to Medscape app content
  • System requirements/Supported Versions and Devices
See all 9 articles

**NEW** Scribe

  • Scribe - "Something Went Wrong" Error Message
  • What are differences between test mode vs "regular" mode?
  • Psychiatric Transcription - (Updated)
  • What is Scribe?
  • Where can I find Scribe?
  • How do I use Scribe?
See all 19 articles

App Issue

  • Why am I unable to change my specialty?
  • Why am I unable to see all specialties?
  • Why are my changes not saving?
  • App is buggy or crashing

How to

  • Locating Medscape's Newest Android Version
  • Turning off Notifications
  • Locating Medscape's Newest iOS Version
  • How to Register/Select an International Medical School via App Account Creation
  • Installing the Medscape app on a smartphone
  • Adding drugs monographs and articles to my Saved list

AI Search on App

  • How do I access the AI Search feature?
  • Why am I unable to find the AI Search within the App?
  • What types of queries can I submit to the AI Search?
  • What sources does the AI Search use to provide answers?
  • How can I access the reference material for the responses received from the AI Search?
  • Is it possible to evaluate the responses given by the AI Search?

Podcasts on our App

  • How do I adjust the playback speed of a podcast episode?
  • Can I listen to Medscape Podcasts through Spotify, Castro, or another podcast player?
  • Can I import podcast shows from outside of Medscape into the app?
  • What’s the difference between saving and downloading a podcast episode in the Medscape app
  • How do I save a podcast in the Medscape app?
  • What’s the difference between saving and downloading a podcast episode in the Medscape app?
See all 8 articles

Medscape Surveys and Remuneration

Paid Market Research Participation

  • Tell me about Paid Market Research
  • Am I eligible to participate in Medscape surveys?
  • How do I indicate that I am interested in receiving market research surveys?
  • Telephone or Web Conferencing Survey Process
  • Can I forward my survey email to a colleague to complete?
  • Why was I disqualified from participating in a survey sent by Medscape?
See all 7 articles

Paid Market Research Remuneration

  • Finding the Market Research Portal
  • Paid Market Research Payment Status
  • Survey Link Error
  • My Survey Status says "Completed - Pending Approval"
  • My Survey Status says “Completed - Approved”
  • My Survey Status is Completed – Rewarded
See all 11 articles

Survey Questions

  • Are the responses I provide within a survey confidential?
  • Survey technical issue

Medscape Newsletter/Articles/Editorial

Medscape Articles

  • How do I search for an article or a specific topic?
  • How do I share Medscape articles?
  • Article Commenting
  • Conversation Closed to New Comments
  • Contacting an Author
  • Citing Medscape, and permission to use published content

Newsletter Subscriptions

  • How do I unsubscribe from Medscape newsletters and emails?
  • How do I subscribe to Medscape newsletters?
  • Not Receiving Medscape Emails & I am a Gmail User
  • I'm not receiving Medscape emails
  • Does Medscape share my email address with third parties?
  • What will happen to my theheart.org newsletter subscriptions?

Medscape Masters

  • What is Medscape Masters?
  • Are Medscape Masters Event Medscape CME Events?
  • Registering for a Medscape Masters Event
  • No Medscape Masters Confirmation Email?
  • Medscape Masters System Requirements
  • Do I need to download anything to partake in Medscape Masters?
See all 16 articles

Podcasts

  • What are Medscape Podcasts?
  • How do I listen to Podcasts?
  • How can I make suggestions regarding Podcasts?
  • Is there a social media aspect of the podcasts — for example, a live chat during a live broadcast
  • Are there ads within podcast episodes? If so, is there an ad-free choice or a way to skip ads?

Medscape Education (CME)

CME - The Basics

  • About Medscape Education
  • Are continuing medical education (CME/CE) courses on Medscape accredited?
  • How can I earn free CME/CE credits on Medscape?
  • How can I find CME/CE courses on a specific topic?
  • Where can I locate my CME/CE certificates?
  • Where can I find my ABIM MOC points?
See all 12 articles

Credits

  • Where are my CME credits?
  • Will my professional licensing board accept Medscape's CME/CE credits?
  • What is the difference between an LOC certificate and a CE/CME certificate?
  • Will Medscape send me my CME/CE certificates?
  • How do Medscape CE credits translate to hours that I need for my board?
  • I am a pharmacist and would like my Rx credits earned on Medscape to synch with my CPE Monitor on my NABP account. How do I do that?
See all 15 articles

Tracker

  • How do I use the CME Tracker?
  • How can I view my CME Tracker on a mobile device?
  • I should qualify for ABIM MOC points, but I don't see them in my Credit Tracker.
  • I'm trying to print my CME/CE certificates from my iPad. Is this possible?
  • My CME/CE Tracker does not show all of my credits.

Medscape International

Getting Help in Languages other than English

  • Does Medscape own other sites in other languages?
  • Would you like to view this help center in Spanish? (Or any language other than English)

Medscape International Sites

  • Medscape French
  • Medscape German
  • Medscape Spanish
  • Medscape Portuguese

Medscape Clinical Reference

COVID-19 Vaccine Resources on Medscape

  • COVID-19 VACCINE Information across Medscape

Content Information

  • Tell me about Medscape's Clinical Database
  • Locating Clinical Practice Guidelines
  • Medscape Reference Case Submissions
  • Where can I locate the authors and the original source of research?
  • Reference: Drugs & Diseases disclosure – separation of advertising from editorial and editorial process

Drug Information

  • How can I run a drug interaction check?
  • Where can I search for Rx Drugs?
  • What does Drug Information include?

Claim your free WebMD Directory Profile

About my free WebMD Directory Profile

  • Where can I claim my free WebMD Profile?
  • Is a WebMD Care Directories profile free?
  • How can listing with WebMD Care Directories bring in more patients?
  • Why should a Practitioner or Medical Practice be listed on WebMD Care Directories?
  • Did you know you most likely had a WebMD Care Directories physician profile?

Advanced (paid) Directory Services

  • What Reputation Management services does WebMD Care Directories provide?
  • Have you been struggling with your online reputation management or need help increasing your online reviews?
  • What is a Featured Profile, and how can I get one?

MedSims

Tell me about MedSims

  • Location of the MedSims Blog
  • Why Patient Simulations?
  • Is there a place I can view a demo of MedSims?

MDedge

MDedge Registration and Sign-in

  • Do not see Login on the MDedge Site
  • Registration for MDedge

MDedge Magazine

  • Stop MDedge Physical Print Mail /Magazines to your Address
  • Requesting MDedge Print Magazines

MDedge Products and Features Help

  • Can I repurpose any of the MDedge articles and/or images/videos?
  • Re-subscribe to MDedge Newsletters
  • MDedge CME (separate/different from Medscape CME)

MDedge Miscellaneous

  • I need help with MDedge
  • MDedge and Medscape Announcement
  • MDedge Sales Information/Media Kit
  • MDedge on Social Media

MediQuality

I need help with MediQuality

  • MediQuality Support

Tell me about MediQuality

  • What does MediQuality offer?
  • Where can I find MediQuality?

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