If you have stopped receiving Medscape emails, first check your profile settings.

• Log in to your Medscape account.
• Click the profile icon at the top right of the screen
• Choose 'Newsletters & Alerts' from the drop-down menu.
• Click or tap the +ADD button for each newsletter you'd like to receive.

Be sure to check the spam/junk mail folders within your email account.

• If emails from Medscape are found in these folders, move them to your inbox and add the sending address to your approved sender/safe sender list, or add as a contact.

Gmail user? Please view the following FAQ: Gmail User ~ Not Receiving Medscape Emails

Have you recently changed your email address? If so, please use the Contact Us button below to advise us of the issue. Please include your old and new email addresses. 

If you still need assistance, please use the Contact Us button on this page, indicating that you have tried all of the above recommendations but are still not receiving emails from Medscape. Please mention if this includes ALL Medscape emails or just certain types.